Our Solution Center ensures a seamless customer experience with top-tier support.
A certified team dedicated to helping your company.
Get in direct contact with solution architects any time, day or night.
Support in Portuguese, English, and Spanish.
From Segura® to your company in one day.
We pride ourselves in our commitment to agility, results, and client satisfaction, and our Solution Center represents these values.
This is why our customers give us the highest rating of 4,9/5,0 on Gartner Peer Insights and 98% Willingness to Recommend.
+55 (11) 3069 3930
24/7 (12:00 am to 11:59 pm)
Includes Standard business hours support for regular requests, with the possibility of extension for urgent issues, providing support twenty-four hours a day, seven days a week.
Includes Advanced 24x7 remote support with faster response times, as well as the following professional services:
• Direct access to a Senior Engineer for “Urgent” and “High” severity incidents;
• 1 assisted upgrade per year (24x7);
• Incident response support for ransomware attacks for up to two days with two dedicated engineers.
See how we can take away the stress of your privileged access management and make it quick, easy, and cost-effective.
