Customer Success Story | Financial Industry

Case Study: Reducing Unauthorized
Access by 93% for Latin America’s
Largest Mileage Program

Learn how Segura® helped a leading Latin American mileage program reduce unauthorized access by 93%, automate password rotation in legacy systems, and strengthen audit readiness across a large network of commercial and financial partners.

Industry

Airline Miles Loyalty Program

Region

Latin America

Solutions

Privileged Access Management

Products

PAM Core

The Situation

A leading Latin American mileage program operates a large partner ecosystem across airlines, banks, retail, and travel services.

Hundreds of legacy applications made it difficult to maintain consistent control and traceability of privileged access.

The Solution

Segura® implemented PAM Core with customized integrations for legacy applications.

Password rotation was automated via REST APIs, and privilege elevation controls helped reduce misuse of administrative access.

The Results

Unauthorized access was reduced by more than 93%.

As a result, the organization achieved:

✔ Improved control of privileged credentials

✔ Automated password rotation for legacy applications

✔ Increased efficiency of security controls

✔ Greater maturity in regulatory audit processes

93%

reduction in unauthorized access

Automated

password rotation across legacy applications

Greater maturity

in regulatory audit processes

Details

A Legacy Environment with Complex Privileged Access Dependencies

Operating one of the largest mileage ecosystems in Latin America requires coordination across a diverse network of partners, including airlines, financial institutions, credit card companies, retail organizations, hotels, and transportation providers.

Supporting this network requires hundreds of interconnected applications, many built on legacy infrastructure. These systems process high volumes of transactions and customer data, requiring consistent control over privileged credentials and access activity.

As the organization expanded, privileged accounts became increasingly difficult to manage across environments.

Security teams needed stronger visibility into how access was granted, used, and monitored across critical systems — particularly as regulatory processes required consistent reporting and validation of security controls.

The challenge was not simply implementing new controls, but doing so in a way that respected existing architecture and minimized operational disruption.

Implementing PAM with Automated Credential Control

Segura® deployed PAM Core with a set of customized integrations designed to work with the organization’s existing applications and infrastructure.

Password rotation processes were automated using REST APIs, allowing credentials to be synchronized securely across dependent systems without manual intervention.

Privilege elevation agents were introduced to support development teams while preventing excessive or persistent privileged access. This helped reduce risk without slowing down delivery workflows.

By centralizing privileged account governance and introducing consistent monitoring, the organization gained clearer visibility into how sensitive systems were accessed and used.

Implementation focused on practical control improvements that security and IT teams could sustain over time, rather than adding operational complexity.

93% Reduction in Unauthorized Access

Following implementation, the organization achieved measurable improvements in both security posture and operational efficiency.

Unauthorized access was reduced by more than 93%, significantly lowering exposure to credential misuse across critical systems.

Automated password synchronization improved consistency across applications and reduced manual workload for IT teams managing credentials across environments.

Audit processes became more structured and repeatable, enabling greater confidence in reporting for stakeholders and regulators.

Security teams gained the ability to demonstrate control maturity through traceable privileged activity, helping the organization strengthen trust across its partner ecosystem.

Stronger Audit Readiness Across Legacy Systems

Complex partner ecosystems create identity dependencies that are difficult to manage without consistent privileged access controls.

This case demonstrates how a structured PAM implementation can reduce the risk of unauthorized access while improving operational clarity for security teams working across legacy and modern systems.

By introducing improved visibility, control of privileged access, and automated credential lifecycle processes, the organization strengthened both security resilience and audit readiness.

Segura® enabled a practical path toward stronger identity control, without requiring disruptive infrastructure changes.

Explore more from Segura®

Segura® is the only PAM solution on the market that covers the entire privileged access lifecycle. Explore our suite of advanced security solutions:

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Segura® Endpoint Manager

Manage and monitor privileged sessions on workstations, ensuring secure access control, auditing, and compliance with IT security policies and regulations.

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Segura® Certificate Manager

Centralize, manage, and automate the lifecycle of digital certificates, ensuring compliance and reducing operational risks.

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    70% lower Total Cost of Ownership (TCO) compared to competitors.

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    90% faster Time to Value (TTV) with a quick 7-minute deployment.

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    The Only PAM solution available on the market that covers the entire privileged access lifecycle.