Read the 2026 Gartner® Voice of the Customer Report for PAM to see how security teams evaluate Segura® after implementation, based on usability, performance, support, and overall customer experience.
Segura® is the only PAM vendor recognized as a Customers’ Choice in 2026
4.8 / 5 Overall Rating*
4.8 / 5 Product Capabilities
4.8 / 5 Support Experience
97% Willingness to Recommend
*based on 123 reviews as of Jan. 31, 2026
We believe customer satisfaction scores reflect consistent performance after deployment.
Independent feedback from teams running PAM in production environments.
The Gartner® Voice of the Customer for Privileged Access Management (PAM) report compiles verified reviews from IT and security professionals using PAM across cloud, on-prem, and hybrid infrastructure.
The report provides customer insights into how platforms perform after implementation, based on real-world experience.
Reliable PAM. Responsive support.
Security teams want confidence their PAM will perform reliably and support a positive customer experience for the people managing privileged access every day.
We believe teams continue choosing Segura® because the experience holds up after deployment.
Smooth deployment with minimal disruption
Intuitive interface that saves time for admins
Reliable performance teams can depend on
Responsive support that cares about customer success
We noticed customers point to usability, stability, and support as key contributors to their strong customer experience and long-term adoption.
Security teams don’t make decisions like this alone. They rely on feedback from peers already running the platform day to day.
The 2026 Gartner® Voice of the Customer for PAM report shares customer insights on usability, performance, support experience, and customer satisfaction score after deployment.
See why Segura® was recognized as a Customers’ Choice.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
