Customer feedback shapes every product decision at Segura® — a global identity security provider and the only PAM vendor recognized as a Customers’ Choice in 2026, with a 4.8/5 overall rating.*
São Paulo, Brazil, April 17, 2026 - Segura®, a global provider of identity security and Privileged Access Management (PAM) solutions, has been named a Customers' Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Privileged Access Management report. This marks the fifth time Segura® has received this recognition and the third consecutive year (2024–2026). Segura® is the only PAM vendor recognized as a Customers’ Choice in 2026.
Customer Ratings and Verified Feedback
The Gartner® Peer Insights™ Voice of the Customer report compiles verified reviews from security professionals responsible for protecting real infrastructure environments. The 2026 report includes PAM reviews collected during the evaluation period, representing feedback from organizations across industries and regions worldwide.
Segura® received the following ratings*:
- 4.8/5 Overall Rating4.8/5 Rating for Product Capabilities
- 4.8/5 Rating for Support Experience
- 97% Willingness to Recommend
*Based on 123 reviews as of Jan. 31, 2026
Built in Brazil, Trusted Worldwide
Founded in 2001 in Brazil, Segura® started by solving real privileged access challenges alongside its earliest customers. Over 25 years, close collaboration with customers has shaped a platform designed to support real infrastructure environments and evolving identity security needs.
"For 25 years, we have worked side by side with our customers to solve real security challenges," said Marcus Scharra, Co-Founder and CEO at Segura®. "We feel this recognition belongs to every team that trusted us with their infrastructure and took the time to share their experience. Five recognitions in, and that feeling has not changed."
How Segura® Performs in Real Infrastructure Environments
"Great performance, agile, scalable. Migration was very smooth with a good migration plan." IT Manager, Consumer Goods
Across reviews of Segura® PAM on Gartner® Peer Insights™, security teams consistently recognize ease of use, efficient deployment, and responsive support as factors supporting adoption and ongoing platform expansion.
We believe Segura® helps organizations control, monitor, and secure privileged access across hybrid, cloud, and on-prem environments. The platform supports identity visibility, credential protection, session monitoring, and audit readiness across complex infrastructure environments.
In one notable example, Segura® supported a globally recognized German manufacturer in optimizing PAM infrastructure costs and improving access policy governance across a highly complex enterprise environment.
Customer Experience After Deployment
We feel this Voice of the Customer recognition carries particular weight because it reflects the day-to-day experience of professionals responsible for securing privileged access in production environments. These evaluations provide insight into how platforms perform beyond initial deployment, including usability, operational reliability, and vendor support responsiveness.
Segura® has now been recognized as a Customers’ Choice through Gartner® Peer Insights™ five times overall, with consistent customer feedback that we believe highlights manageable deployment experience, intuitive interface design, responsive support teams, and reliable performance across complex environments.
Gartner Disclaimer:
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
About Segura®
Segura® is a global identity security company specializing in Privileged Access Management (PAM), headquartered in Brazil. For 25 years, Segura® has helped organizations worldwide secure and control privileged access across hybrid and cloud environments, offering protection with agility and simplicity, a customer-focused approach, reduced risk, compliance support, and optimized operational efficiency. Built for real‑world complexity, Segura® delivers practical identity security that integrates seamlessly and fits how modern teams work. Recognized by top analysts, including KuppingerCole and Frost & Sullivan, Segura® is consistently ranked among the top PAM solutions by cybersecurity professionals worldwide.
For more information, visit Segura®
