Discover how Segura® helped one of Brazil’s largest fashion retailers modernize privileged access management in record time, securing critical systems during the busiest sales period of the year.
Fashion Retail, E-commerce
Brazil
Privileged Access Management, Digital Certificate Management, Endpoint Privilege Management
Segura® PAM, EPM Windows, Certificate Manager
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With over 330 stores across 160 Brazilian cities, this major fashion retailer relied on a legacy password management tool that could no longer keep up with its growing infrastructure.
As the end-of-year holiday season approached—the most critical time for retail revenue—the company needed a more reliable way to manage privileged access. They required a modern solution that could be implemented quickly without disrupting peak sales operations.
The legacy tool they were using was slow, lacked integrations with systems like ServiceNow and SIEM, and provided limited visibility into privileged activity. Managing credentials manually created operational friction for IT teams and made audits difficult.
With millions of transactions expected during peak season, the company needed stronger control over privileged access across its environment.
Segura® modernized the retailer’s privileged access environment with a unified PAM solution:
✔ Certificate Manager automated certificate renewals and revocations
✔ EPM Windows enforced granular privilege controls across endpoints
✔ Database connections were secured through a proxy, giving security teams full visibility into MySQL and SQL activity
Segura® completed the migration in just 30 days, even as the retailer entered its busiest sales period of the year.
With the new platform in place, the company gained full visibility and control over privileged access across its environment.
Privileged users secured with centralized access control and monitoring
Full migration completed during the December retail peak
Database access routed through a secure proxy with complete traceability
For most retailers, the holiday season is the worst possible time to change security infrastructure. But for this major Brazilian fashion retailer, waiting wasn’t an option.
With more than 330 stores across 160 cities and a rapidly growing e-commerce platform, the company relied on a legacy password management tool that could no longer keep up with operational demands. The platform was slow, difficult to integrate with systems like ServiceNow and SIEM, and provided limited traceability for privileged activity.
As the end-of-year holiday season approached—the most critical period for retail revenue—the security team needed a solution that could stabilize privileged access management without disrupting operations during peak sales.
Managing privileged access at the scale of this retailer had become increasingly difficult.
Remote sessions through RDP and SSH frequently failed, interrupting technical work for IT and development teams. Credentials were managed manually, making onboarding and offboarding slow and prone to human error. At the same time, incomplete logs made it difficult for security teams to track privileged activity or support compliance audits.
The limitations of the legacy tool created growing frustration across teams.
As the company’s Cybersecurity Coordinator explained:
"The tool was too slow, discontinued, and the infrastructure team was constantly complaining. We couldn't scale or audit with confidence."
With millions of transactions expected during the holiday season, the organization needed a reliable way to regain visibility and control over privileged access.
Segura® helped the retailer modernize its privileged access environment with a unified security approach.
Certificate Manager automated certificate renewals and revocations, preventing expired certificates from causing service disruptions. EPM Windows introduced granular privilege controls across endpoints, reducing unnecessary administrative access.
At the same time, database connections were routed through a secure proxy, ensuring that all MySQL and SQL sessions could be monitored and fully audited.
Together, these capabilities replaced the slow, fragmented legacy system with a centralized platform designed to manage privileged access at enterprise scale.
The migration was completed in just 30 days, even as the company entered the busiest sales period of the year.
With Segura®, the retailer gained full visibility across its privileged access environment. Security teams could monitor database activity, track privileged sessions, and manage credentials with significantly less operational friction.
Automated certificate management also reduced the risk of service interruptions caused by expired certificates.
An Information Security Architect at the company described the improvement:
"For those who manage digital certificates, the solution is very simple. It issues alerts and renews automatically."
This implementation demonstrates how Segura® helped one of Brazil’s largest fashion retailers regain control of privileged access at a critical moment.
In just 30 days, the company replaced a failing legacy system with a modern PAM environment—without disrupting retail operations during peak season.
Today, the retailer manages 450+ privileged users with centralized monitoring, secure database access, and stronger visibility across its infrastructure. The result is a security environment that supports both high-volume retail operations and long-term digital growth.
If your organization is struggling with legacy PAM tools, limited audit visibility, or manual credential management, Segura® can help. Request a demo to see how Segura® secures privileged access across complex enterprise environments.
Segura® is the only PAM solution on the market that covers the entire privileged access lifecycle. Explore our suite of advanced security solutions:
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Manage and monitor privileged sessions on workstations, ensuring secure access control, auditing, and compliance with IT security policies and regulations.
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Centralize, manage, and automate the lifecycle of digital certificates, ensuring compliance and reducing operational risks.
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70% lower Total Cost of Ownership (TCO) compared to competitors.
90% faster Time to Value (TTV) with a quick 7-minute deployment.
The Only PAM solution available on the market that covers the entire privileged access lifecycle.
